Returns & Exchanges
At SkinKandy, we want you to love your fashion finds, so we offer a flexible 30-day return policy for all unworn apparel and accessories. Please ensure items are returned in their original condition with tags attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn items with original tags in their original packaging or a secure mailer to ensure they arrive back to us safely.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing